From Document Chaos to Organized, High-Volume Operations with Construction CRM

MMC Inc. is a California-based construction firm founded in 1995, completing 100–150 projects over nearly three decades. With project timelines typically spanning 1–2 years and team size of 60 employees, MMC manages high volumes of documentation, coordination tasks, and long-running workflows across numerous teams. Before adopting Zoho, documents such as Submittals, RFIs, and Change Orders were manually created in Word/PDF and shared via email. This created challenges in document tracking, maintaining logs, onboarding new team members, and ensuring continuity on long-duration projects. Learn how we helped MMC Inc. get organized with our CRM's automated systems and how we helped their team adopt it.